Our Policies

Transparency, trust, and fair trade — always.

Product Authenticity Policy

All products listed on NepalB are verified for authenticity and sourced directly from approved Nepali producers.

All partners and sellers must pass our verification process, including quality checks and compliance with export standards.

Buyers pay securely through trusted payment gateways. Sellers receive payments after confirmed deliveries.

NepalB handles packaging, export documentation, and global shipping. We work with reputable couriers and freight partners.

Due to the nature of cross-border trade, returns are evaluated case-by-case. Buyers must report any issue within 7 days of receiving goods.

We protect your data as per applicable laws. We do not sell or misuse customer information.

NepalB supports fair trade practices and sustainable sourcing to empower local communities.

For more details or clarifications, please contact us.